• Jabber Mac Client

Cisco VoIP - Making conference calls in Jabber (Windows/Mac) This document explains how make make a conference call using the Cisco Jabber application. It also explains how to add an incoming call to a conference call. Please watch the video or follow the steps outlined below.

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• Hi, I have just upgraded my Jabber client to 11.9.1 (from 11.7.2) on Mac and it has broken presence in Outlook 2016 for Mac. Previously, presence in Outlook was working fine, based on Skype for Business for Mac.

Problem description Some of my information and settings on Jabber Mac client have changed and incorrect. Solution Reset jabber can fix various issues experienced with Jabber Mac client. Go to Jabber Menu Reset Jabber This option is used to return Cisco Jabber to an initial installation state. The option is only available when the user has signed out of the client. Allows restoration of the initial state (i.e. Sign in as a different user).

Will remove: All credentials data & cache from service discovery All cached configurations (except provisioned data via URL configuration) Call & chat histories. Will not remove: Certificates for secure phone Server certificates accepted by user Jabber log files.

This document explains how make make a conference call using the Cisco Jabber application. It also explains how to add an incoming call to a conference call. Please watch the video or follow the steps outlined below. How do I make a conference call?.

Jabber Mac Client

Open the Cisco Jabber application. (Make sure your headset is connected.). Type the phone number or contact name into the search box at the top of the screen.

Click the phone icon/call button to the right of the search box. This will dial the number. Wait until the recipient answers the call. In the active call window, click More at the bottom of the window. From the menu, select Conference.

This will put the caller on hold. In the active call window, type in another phone number and click the phone icon/call button to the right of the number. Click green door icon/enter conference next to the caller’s ID/phone number. Repeat steps 7-8 and/or add an incoming call. You can up to 30 participants in a Jabber conference call. How do I add an incoming call to an already active conference call?.

In the notification pop-up, click Answer. In the active call window, click More at the bottom of the window. From the menu, select Merge. Click Conference. This will place the caller into the conference. If you need further help, please contact the for assistance.